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Shipping & Returns

Shipping: All items are shipped via USPS or UPS unless other service is requested. Shipment tracking information for all orders shipped will be posted on the order details page as well as emailed to the address on file. We are not responsible for the product after it has left our facility. Most items are shipped within 2 business days unless noted otherwise. Orders with items that weigh more than 150lbs must be placed by phone to setup LTL freight.

Due to shipping regulations ALL Flammable Liquids and Hazardous Materials will be shipped by ground only.

One Day Shipping: Orders requesting one day shipping must be received by Composite Envisions before 8:00 AM CST to be shipped the same day. For orders received after 8:00 AM CST allow 1 to 3 business days for processing.

International Shipping: We will ship most of the items on our site internationally, however some items are restricted by law to ship within the USA only. These items will state USA Shipping Only in their Product Descriptions.

Quotes & Estimates: If you are looking for a shipping quote, please e-mail us with the item description, quantity and your address. We can then respond back with accurate shipping charges. Prices on shipping calculator are an estimate. Due to the large size of our products and various shipping requirements actual shipping charges may be higher. If something seems incorrect, please contact us so we are able to manually run a shipping quote.

Returns Policy: We will exchange any item (with the same exact item) that is found to be defective. Buyer must contact us within 5 days of delivery date to report any issues with the shipment.

To return goods in this way they must be unused and in the condition they were delivered to you in. This does mean that, unless found faulty, we are unable to accept returns for:

  • Cut yardage fabrics less than 10 yard sections are not returnable.
  • Custom orders are not returnable.
  • Uncured pre-preg, due to its perishable nature.
  • Opened containers of resin, hardener, silicone or chemical release agent, unless found to be faulty or defective.
  • Unrolled/re-rolled fabric, unless found to be faulty or defective.
  • Any product that you have subsequently cut, shaped, broken or modified, unless found to be faulty or defective.

Before returning an item you must contact us to obtain an RMA number. We are unable to issue any refunds for products returned to us without an RMA number clearly written on the box. All Returns are Subject to a 20% Restocking Fee.

Many of the products sold on this website are intended for professional use only.

This means they may be hazardous to health or potentially dangerous if used incorrectly or by inexperienced users. They may also require skill, experience or experimentation to get optimum results. Products are sold upon condition that purchasers will make their own tests to determine the quality, suitability and compatibility of any product for their particular application and circumstances. Our technical data and advice, whether verbal or in writing, is given in good faith but without warranty- express or implied.

Before using any of our products, users must familiarize themselves with the relevant Technical Data Sheets and MSDS provided by Composite Envisions LLC and made available on our website. Composite Envisions LLC shall be in no way responsible for the proper use and service of the product, nor for the safeguarding of personnel or property, all of which is the duty of the user. Any information or suggestions are without warranty of any kind and purchasers are solely responsible for any loss arising from the use of such information or suggestions. No information or suggestions given by us shall be deemed to be a recommendation to use any product in conflict with any existing patent rights.

The estimated transit times on the maps below are for orders shipped from our main facility in Wausau, WI. Orders may also be shipped from warehouses in California, Florida, or Rhode Island in which transit times may vary.

UPS Ground Estimated Transit Times

USPS Priority Mail Estimated Transit Times